Please note that packaging is not included at this price point, but we do offer packaging services. We can discuss the details further when we get in touch!sokiss inc

We do give a FAQ

We do our best to answer all inquiries. If you have any further questions, please provide us with your contact information, and we will reach out to you as soon as possible.

SHIPPING

How long will delivery take?

Delivery usually takes 2-6 weeks, depending on the shipping method you choose.

Who is responsible for shipping costs?

Costs included in the price.

How do I track my order?

Once your order has shipped, you will receive a tracking number via email to monitor the status of your delivery.

Can I cancel my order after it's been shipped?

Once your order has been shipped, it cannot be canceled. If you have concerns or need assistance, please contact our customer support team.

What happens if my vape cartridge is lost or damaged during shipping?

If your product is lost or damaged during shipping, please reach out to us immediately. We will assist with filing a claim and help resolve the issue as quickly as possible

Product

What is our MOQ?

1000 For customize product. 500 for per device itself.

Are we including packaging with the device?

NO, we only design on the device itself. But we do offer packaging services. We can discuss the details further when we get in touch

What's the warranty of the product?

30 Days. Depending on the situation, if the issue is due to a manufacturing defect, we will replace the defective part. However, we only offer refunds for NONE OEM products

What types of vape cartridges do you offer?

We offer a variety of vape cartridges, including options for different types of e-liquids (CBD, THC) and flavors. Check the product description for detailed information on what each cartridge contains.

Are your vape cartridges tested for quality?

Yes, some vape cartridges are tested for quality to ensure safety. These tests can include potency, residual solvents, and pesticides.

How we can find you